Privacy Policy — Crypto Pulse

Last Updated: December 2024

1. Introduction

Welcome to Crypto Pulse ("we," "our," or "us"). This Privacy Policy explains how Alkashier LTD collects, uses, stores, and protects your information when you use the Crypto Pulse mobile application (the "App").

By using Crypto Pulse, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.

Developer Information

  • Company Name: Alkashier LTD
  • Country: Egypt
  • Contact Email: info@alkashier.com
  • App Package Name: com.ok2code.coin_pulse

2. Age Restriction

Crypto Pulse is intended for users aged 18 years and older. The App involves cryptocurrency trading and financial services that are not appropriate for children. We do not knowingly collect personal information from anyone under the age of 18.

If you are a parent or guardian and believe that your child under 18 has provided us with personal information, please contact us at info@alkashier.com. We will take steps to delete such information from our systems.

3. Information We Collect

3.1 Information You Provide Directly

Binance API Credentials (Optional)

  • If you choose to connect your Binance account, you provide: API Key and API Secret.
  • Storage: These credentials are stored locally on your device only using encrypted secure storage.
  • Purpose: To fetch your portfolio, account balances, and earnings data from Binance.
  • Important: We never store, transmit, or have access to your Binance credentials on any server.

App Preferences

Theme settings, favorite coins, home widget configurations, chart preferences, and price alert settings. Storage: stored locally on your device (Hive and GetStorage).

3.2 Information Collected Automatically

Device Information

  • Device model and manufacturer
  • Operating system version (Android/iOS)
  • App version
  • Device language and region settings
  • Screen resolution

Usage Analytics (via Firebase Analytics)

App opens, session duration, screen views, feature usage statistics, app crashes and errors (via Firebase Crashlytics), and performance metrics.

Advertising Data (via Google AdMob)

Advertising ID (GAID for Android, IDFA for iOS), ad interaction data, and device information for ad personalization.

Network Data

Internet connectivity status and IP address (temporary, for API requests).

3.3 Information We Do NOT Collect

We do NOT collect your name, email address, phone number, location/GPS, contacts, media files, biometric data, financial account information (credit cards, bank accounts), or social media profiles.

4. How We Use Your Information

4.1 Primary Purposes

  1. App Functionality: display prices, fetch Binance data, show portfolio analytics, deliver alerts, synchronize widgets.
  2. Service Improvement: analyze usage, fix bugs, improve UX, develop features.
  3. Advertising: display personalized ads via AdMob, measure ad performance, prevent fraud.
  4. Subscription Management: process in-app purchases and verify receipts.

4.2 Legal Basis for Processing (GDPR)

For EEA users: Consent, Legitimate Interest (improving services, preventing fraud), and Contractual Necessity.

5. Third-Party Services

Crypto Pulse integrates with third-party services that may collect information:

5.1 Google AdMob (Advertising)

  • Purpose: Display advertisements
  • Data Collected: Advertising ID, device info, ad interaction data
  • Opt-out: Device settings (Android: Settings > Google > Ads; iOS: Settings > Privacy > Advertising)

5.2 Firebase Analytics & Crashlytics (Google LLC)

Purpose: app analytics, performance monitoring, and crash reporting.

5.3 Binance API

Purpose: Fetch crypto prices and user account data (only if connected). Your Binance API credentials are stored locally and encrypted.

5.4 Google Play Billing / App Store

Purpose: Process subscription purchases. We do not collect payment information.

6. Data Storage and Security

6.1 Local Storage Only

Important: Crypto Pulse does NOT use backend servers or cloud storage for user data. All user data is stored locally on the device only.

6.2 Security Measures

  1. Encryption: Binance API credentials stored using Flutter Secure Storage; sensitive data encrypted at rest.
  2. Secure Communication: All API requests use HTTPS/TLS; secure WebSocket connections for real-time data.
  3. Read-Only Permissions: Binance integration requires read-only permissions only.
  4. No Server Storage: No server-side storage reduces server breach risk.

6.3 Data Retention

All data is retained only while the App is installed. Uninstalling the App deletes the local data. We cannot recover data after uninstallation.

7. Your Privacy Rights

7.1 Data Access and Control

  • Access data within App settings.
  • Delete data: uninstall App or use "Clear Data" in device settings.
  • Export data: Premium/Pro users can export to CSV/PDF.
  • Disconnect Binance account anytime from App settings.

7.2 Advertising Controls

Opt-out of personalized ads and reset advertising ID via device settings.

7.3 Analytics Controls

Limit analytics by disabling optional analytics in device settings.

7.4 GDPR Rights (EEA Users)

Right to Access, Rectification, Erasure, Data Portability, Object, and Withdraw Consent. Contact info@alkashier.com to exercise these rights.

7.5 California Privacy Rights (CCPA)

California residents can request information about collected data, opt out of data sale (we do not sell data), and request deletion.

8. Subscription and In-App Purchases

8.1 Purchase Processing

In-app purchases are processed through Google Play Billing or Apple App Store. We do not collect or store payment information.

8.2 Subscription Data

Stored locally: active tier, expiry date, trial status.

8.3 Refunds and Cancellations

Refund policies governed by Google/Apple. Contact info@alkashier.com for subscription support.

9. Children's Privacy (COPPA)

App not intended for children under 18. If we discover a child under 18 provided info, we will delete it immediately. Parents/guardians should contact info@alkashier.com.

10. International Data Transfers

10.1 Data Location

All user-specific data is stored locally, so there are no international transfers for user data.

10.2 Third-Party Services

Third-party services (Firebase, AdMob) may transfer data internationally and comply with applicable frameworks.

11. Do Not Track (DNT)

The App does not currently respond to DNT signals. Control tracking via device advertising settings and app permissions.

12. Data Breach Notification

Although data is stored locally, if a security incident affects third-party services, we will investigate, notify affected users via in-app notification or email (if available), take corrective action, and comply with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy. Changes are effective when posted in the App and when the "Last Updated" date is changed. For material changes, we will provide prominent notice within the App.

15. Contact Us

If you have questions or requests, contact:

Alkashier LTD
Email: info@alkashier.com
Country: Egypt

Response Time: We aim to respond to all inquiries within 48 hours.

16. Governing Law

This Privacy Policy is governed by the laws of the Arab Republic of Egypt. For international users, we also comply with GDPR (EEA) and CCPA (California) where applicable.

17. Summary of Key Points

  • No Server Storage: All data stored locally on your device only
  • Encrypted Security: Binance credentials stored with encryption
  • No Personal Data Collection: No email, name, or phone required
  • Delete Anytime: Uninstall = all data deleted
  • Third-Party Services: Firebase, AdMob, Binance API
  • In-App Purchases: Processed by Google Play/App Store
  • Age 18+: Intended for adults only
  • No Data Sales: We never sell your data
  • Read-Only Access: Binance integration is read-only
  • Full Control: You control all your data and settings

Thank you for trusting Crypto Pulse with your cryptocurrency tracking needs!

Alkashier LTD — Egypt — info@alkashier.com

Last Updated: December 2024